Ongoing competence: the LSB’s mission impossible?

Since January 2020, the Legal Services Board (LSB) has been on a mission: to require front-line regulators to assure themselves of the competence of their regulated practitioners throughout their careers.  It issued a call for evidence, commissioned reports, and consulted* on its proposals.  The process has now resulted in a new statutory statement of policy intended to ensure that regulators “have appropriate frameworks for continuing assurance of professional competence throughout the careers of the people they regulate”.  Consequently, “consumers should be able to trust that legal professionals have the necessary skills, knowledge and attributes to provide good quality legal services and that they are kept up to date and relevant over time”.

It is impossible to argue against the good intentions here.  But, regrettably, the mission is impossible; both the consequential cost and burden of it to the regulated community (and ultimately to consumers) are disproportionate; the evidence does not support it; and, for me, it is therefore an unwelcome example of inappropriate regulation.

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CILEX and regulatory delegation: outrage or arbitrage?

The recent announcement by the Chartered Institute of Legal Executives (CILEX), the governing body and ‘approved regulator’ for chartered legal executives, that it is contemplating moving its delegated regulatory authority from CILEX Regulation to the Solicitors Regulation Authority (SRA) has understandably caused a stir.  The response of CILEX Regulation (the current delegated regulatory body) that CILEX has no power to do this has resulted in the episode being described as a public spat.  But a spat is usually something that is brief and about an issue that is petty or not that important.  This quarrel is none of those things, and so it matters. Continue reading

Misperceptions of ‘deregulation’

Last month, Boston Consulting Group published a report that claimed to assess the effects of deregulating legal services in England & Wales, as driven by the Legal Services Act 2007. The analysis and conclusions are, to put it at its best, disappointing. I am grateful to have been spared the need to offer a detailed review, thanks to this informed critique of the report by Alison Hook.

In the interests of full disclosure, I should note that the report’s authors based some of their work on my independent review (Legal Services Reform: Regulation Beyond the Echo Chambers, published last year). However, having done so, their report could encourage others to take my principal conclusion – that further reform is needed – and, contrary to my intention, use it to amplify the echo within the chambers of my title.

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